When we opened the Company in 2010, we did it with one thought - to do better, to change the system, to break the wall of misunderstanding about the examination of industrial safety and certification.
Firstly, we wanted to show our customers that certification is not "getting another piece of paper", but something more. Unfortunately, it is considered that a certificate or a declaration is just another code (like an INN) or a permit (as a license) that is needed for selling the goods. And in chase of result, the main essence of certification – a check of the safety and quality of the product – was lost.
At the same time, people remember about the quality and safety only when they come to shops for spending money.
Is there any wonder if the quality of the products is low, when the certification was conducted with violations or even faked for getting just "another piece of paper"? Ordinary people tend to blame the state, but there is another reality.
The fact is that there was formed a whole network of structures around the certification field, which devalued the certification by their actions, made it another "small coin". Instead of real certification with product testing, production analysis and documentation control, these big wheels just sell "notes", and everyone knows how much a certificate or declaration is worth. In other words, instead of real work, you can simply "purchase" a certificate. There is even a practice of express delivery for 1-3 days. Therefore, we were looking for a different approach, when, unlike short-lived company and outright fraudsters, we would offer certification in the right form. We would like to make sure ordinary people and offer them to buy safe products, and companies would be sure that they acquired a reliable supplier, because the safety and quality of their products have passed the appropriate independent verification.
Now, looking back, we can say that we have already passed a great way. We had enough customers. We did not chase profit, we did not save on employees, we tried to do our work qualitatively, diligently and great. We tried to prove to everyone, and first to prove to ourselves, that things are different.
Every month, summing up the work, we understand that certification can be interesting and the conformity of products to the requirements is important, that it can be done in different way than simply printing paper. We have good memories, and it seems that we did well.
Of course, there is always something to improve in our activity. We try not to stand at the one place, and we think where and how we could improve our processes, make the work better and, from time to time, try to look at our company's activity from the other side. We work to improve work procedures, and we regularly train our employees..